Privacy Policy

At Decor House Living (operating at jenniecollection.com), we believe in ethical commerce that extends to how we handle your personal information. Just as we carefully select artisan-crafted products that align with your values, we’re equally committed to protecting your privacy with the same level of care and craftsmanship.

1. Information We Collect

We collect information that helps us provide our conscious shopping experience while respecting your privacy:

• Personal Identification: Name, email address, shipping address when you make a purchase or create an account
• Payment Information: Processed securely through our PCI-DSS compliant partners (we never store full payment details)
• Browsing Data: Information about how you interact with our site to improve your experience
• Communication Records: When you contact our ethical customer care team

2. How We Use Your Information

Your information helps us maintain the thoughtful shopping experience you expect from Decor House Living:

• Process and fulfill your orders for our artisan-crafted collections
• Provide customer support aligned with our ethical standards
• Improve our website and product offerings for conscious shoppers
• Communicate about orders, products, and promotions (only with your consent)
• Support our Artisan Micro-Loan Program and BIPOC-owned business initiatives

3. Data Sharing & Disclosure

We treat your data with the same ethical consideration we apply to our global artisan partnerships:

• Service Providers: We work with carefully vetted partners for payment processing, shipping, and website operations who meet our security and ethical standards
• Legal Requirements: When required by law or to protect our rights and the safety of our community
• Business Transfers: In connection with any merger or sale of company assets, with notice to you
• With Your Consent: We never sell your data to third parties for marketing purposes

4. Data Storage & Security

We protect your information with the same care our artisans put into their craft:

• All transactions are processed through PCI-DSS compliant systems with 256-bit encryption
• We implement appropriate technical and organizational measures to protect your data
• We retain personal information only as long as necessary for the purposes outlined
• While we strive to protect your data, no internet transmission is 100% secure

5. Your Rights & Choices

As a valued member of our conscious shopping community, you have rights regarding your data:

• Access: Request a copy of your personal information we hold
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data, subject to legal requirements
• Opt-Out: Unsubscribe from marketing communications at any time
• Restriction: Request limitations on how we use your data
• Portability: Request transfer of your data to another service provider

To exercise these rights, please contact our ethical customer care team at [email protected].

6. Cookies & Tracking Technologies

We use cookies and similar technologies thoughtfully to enhance your experience:

• Essential Cookies: Necessary for site functionality and secure transactions
• Performance Cookies: Help us improve our website for conscious shoppers like you
• Marketing Cookies: Used only with your consent to show relevant content

You can manage cookie preferences through your browser settings. Disabling cookies may affect site functionality.

7. International Data Transfers

As we serve a global community of conscious shoppers (excluding some Asian and remote regions), your data may be transferred to and processed in countries outside your own. We ensure all transfers comply with applicable data protection laws.

8. Children’s Privacy

Our website is not directed at children under 16. We do not knowingly collect personal information from children without parental consent.

9. Policy Updates

We may update this policy to reflect changes in our practices or legal requirements. We’ll notify you of significant changes and always post the current version on our website.

Thank you for trusting Decor House Living with your personal information. Together, we’re crafting a more conscious world—one ethical transaction at a time.