At Decor House Living, we extend our commitment to sustainability beyond our products and into every package we ship. Just as we carefully select artisan-made goods that support communities, we’ve designed a delivery system that aligns with your values.

Our Thoughtful Shipping Approach

We understand that ethical consumption doesn’t stop at the checkout. That’s why we’ve partnered with logistics providers who share our commitment to reducing environmental impact while ensuring your handcrafted items arrive safely.

Shipping Options Designed for You:

  • Standard Shipping (10-15 days via DHL/FedEx): Perfect when you need your sustainable home goods or artisan accessories a bit sooner. Our partners offset carbon emissions for all expedited shipments.
  • Free Eco Shipping (15-25 days via EMS): The choice for conscious shoppers. This slower shipping method consolidates deliveries to reduce our carbon footprint – and it’s free on orders over $50.

What to Expect After You Order

Each ethically-sourced item in your order – whether it’s handwoven baskets from Ghana or bamboo bedding from Vietnam – receives special care in our Boston warehouse:

  • 1-2 Day Processing: Our team carefully inspects each artisan-made product before wrapping it in recycled packaging materials
  • Real-Time Tracking: You’ll receive updates from warehouse to doorstep, just like we track the origins of all our products
  • Thoughtful Packaging: Your sustainable finds arrive in FSC-certified boxes with biodegradable cushioning – because beautiful design should extend to every detail

Global Reach, Local Impact

While we ship worldwide (excluding some remote areas), every delivery helps sustain the communities where our products originate. The shipping fees from standard orders directly support our artisan partners through micro-loans and workshop improvements.

Currently serving: North America, Europe, Australia, and most urban centers in Africa and South America. Please contact [email protected] for specific country inquiries.

Easy Returns That Align With Your Values

If an item doesn’t meet your expectations (though we work hard to ensure it will!), we offer 15-day returns. Unlike fast fashion retailers, we:

  • Don’t automatically discard returned items – we work with local charities to find new homes for gently used products
  • Use the same eco-friendly packaging for returns that we use for shipments
  • Provide prepaid return labels to minimize hassle for our valued customers

At Decor House Living, we believe every aspect of your shopping experience should reflect your values – right down to the package at your door.

Questions about delivery? Our ethical customer care team is always happy to help at [email protected].